FAQs

About our products

1. Will COVID-19 Affect My Order?

We may experience intermittent shipping delays due to the impacts of COVID-19. We will continue to update you regarding your order.
2. Can I Buy a Setting Without Buying a Diamond or Gems?
We do not sell or create settings unless the customer is also purchasing a center stone from My Best Love. Our settings are made-to-order with each one handcrafted for a center gem with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center gem from My Best Love.
3. How Can I Find a Center Stone that is Not in Your Inventory?
Our inventory is constantly being updated and we may have additional inventory of ethical origin diamonds not listed on our website. Please contact us so we can help you find a diamond that is perfect for you.
4. Are My Best Love Lab Moissanite Certified?
Yes, we do provide loose gems for purchase. Please contact us at  to inquire about our loose gemstone options.
5. What If I Want a Center Stone Shape that is Not Offered For that Setting?
Many of our settings can be easily modified to accommodate a different center stone shape than what is offered online. Please contact us to discuss all of your modification options. 
6. I Like a Piece of Jewelry on Your Site, But Would You Make a Small       Change For Me?
Many of our pieces are made to order, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the center gem shape, the finish, the precious metal, and the gems that we set. Please note that sterling silver pieces cannot be modified. Please contact us to discuss all of your modification options.
7. Can You Send Me Additional Images of the Rings?
Yes. We can send you additional images if you are interested in seeing our rings from a different angle, or if would like to see multiple rings together. Please contact us
8. Can You Help Me Design a Custom Piece of Jewelry?
My Best Love specializes in full custom design, and can create the jewelry piece you desire. For more details, please visit our page on Custom Designed Jewelry or contact us.

Place an order

1. Are Your Prices in US Dollars?
Yes, all of our prices are in US dollars unless "CAD", "£", or "AUD" is clearly marked to the left of the price.
2. Can I Expedite My Order to Receive it Sooner Than the Date Given?
Due to global logistical challenges, we are currently unable to offer expedited production services. We appreciate your patience and understanding while we create your piece of jewelry. Please contact us  with any questions.
3. Can I Purchase Multiple Items to Determine Which I Like the Best, and Return the Others?
To maintain the high quality of our pieces and keep our prices competitive, My Best Love does not allow multiple pieces to be purchased for comparison. Comparison purchasing is purchasing multiple products with the intent of keeping one and returning the remainder. If you need any assistance deciding between any of our jewelry pieces, please do not hesitate to contact our jewelry specialists.

    About our products

    Q: Will COVID-19 Affect My Order?

    A: We may experience intermittent shipping delays due to the impacts of COVID-19. We will continue to update you regarding your

    Q: Can I Buy a Setting Without Buying a Diamond or Gems?

    A: We do not sell or create settings unless the customer is also purchasing a center stone from My Best Love. Our settings are made-to-order with each one handcrafted for a center gem with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center gem from My Best Love.

    Q: Can I Purchase Multiple Items to Determine Which I Like the Best, and Return the Others?

    A: Our inventory is constantly being updated and we may have additional inventory of ethical origin diamonds not listed on our website. Please contact us so we can help you find a diamond that is perfect for you.

    Q: Are My Best Love Lab Moissanite Certified?

    A: Yes, we do provide loose gems for purchase. Please contact us at  to inquire about our loose gemstone options.

    Q: What If I Want a Center Stone Shape that is Not Offered For that Setting?

    A: Many of our settings can be easily modified to accommodate a different center stone shape than what is offered online. Please contact us to discuss all of your modification options. 

    Q: I Like a Piece of Jewelry on Your Site, But Would You Make a Small Change For Me?

    A: Many of our pieces are made to order, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the center gem shape, the finish, the precious metal, and the gems that we set. Please note that sterling silver pieces cannot be modified. Please contact us to discuss all of your modification options.

    Q: Can You Send Me Additional Images of the Rings?

    A: Yes. We can send you additional images if you are interested in seeing our rings from a different angle, or if would like to see multiple rings together. Please contact us

    Q: Can You Help Me Design a Custom Piece of Jewelry?

    A: To maintain the high quality of our pieces and keep our prices competitive, My Best Love does not allow multiple pieces to be purchased for comparison. Comparison purchasing is purchasing multiple products with the intent of keeping one and returning the remainder. If you need any assistance deciding between any of our jewelry pieces, please do not hesitate to contact our jewelry specialists.

    About our products

    Q: Are Your Prices in US Dollars?

    A: Yes, all of our prices are in US dollars unless "CAD", "£", or "AUD" is clearly marked to the left of the price.

    Q: Can I Expedite My Order to Receive it Sooner Than the Date Given?

    A: Due to global logistical challenges, we are currently unable to offer expedited production services. We appreciate your patience and understanding while we create your piece of jewelry. Please contact us  with any questions.

    Q: Can I Purchase Multiple Items to Determine Which I Like the Best, and Return the Others?

    A: To maintain the high quality of our pieces and keep our prices competitive, My Best Love does not allow multiple pieces to be purchased for comparison. Comparison purchasing is purchasing multiple products with the intent of keeping one and returning the remainder. If you need any assistance deciding between any of our jewelry pieces, please do not hesitate to contact our jewelry specialists.

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